The Brown Palace Hotel and Spa, Autograph Collection
Resort hotel · Denver
321 17th St, Denver, CO 80202
About
Located at 321 17th St in the heart of Denver, The Brown Palace Hotel and Spa, Autograph Collection, stands as a historic landmark known for its striking architecture and grand atrium. The property serves as a central hub for visitors, offering a variety of experiences ranging from its well-known afternoon tea service to on-site dining and spa facilities. Guests often visit to soak in the building's unique, time-honored atmosphere and classic aesthetic. The hotel’s reputation remains a subject of varied perspectives among travelers. While many guests are captivated by the historic charm and the ambiance of the lobby, others have noted inconsistencies regarding room maintenance, service responsiveness, and the overall value of the amenities provided. With a Google rating of 4.4 out of 5 based on nearly 4,800 reviews, the hotel continues to be a prominent fixture in the city, drawing those who appreciate the allure of a storied Denver destination.
What clients say
The Brown Palace is widely praised for its historic architecture and grand, iconic atmosphere, yet it faces significant criticism regarding inconsistent service and declining room quality. Many guests feel the high price point is not reflected in the current standard of maintenance, housekeeping, and staff attentiveness.
Strengths
- Historic and beautiful architecture
- Atmospheric lobby and atrium
- Enjoyable High Tea experience
Weaknesses
- Inconsistent and poor service
- Outdated and poorly maintained rooms
- High prices for subpar quality
- Excessive noise levels
- Long check-in delays
Best for
Travelers seeking a historic, architecturally significant landmark who prioritize atmosphere over modern hotel amenities and consistent service.